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UOC Proposal Library

UOC Proposal Library

UOC Proposal Library Reference Guide v.300 [ word 59.9 kB ]

FX Project Glossary 8-27-2021 [ excel 63.9 kB ]

FX Procurement Strategy [ pdf 924.5 kB ]

FX Governance Plan [ pdf 1.3 MB ]

FX Strategic Plan [ pdf 8 MB ]

Strategic Project Portfolio Management Plan [ pdf 1.2 MB ]

FX MITA State-Self Assessment and Update Process [ pdf 1.8 MB ]

FX Project Management Standards [ pdf 1.1 MB ]

FX Project Management Toolkit [ pdf 3.8 MB ]

FX MITA Certification Plan [ pdf 2.5 MB ]

MMIS Concept of Operations (ConOps) [ pdf 3.4 MB ]

FX Data Management Strategy [ pdf 2.6 MB ]

FX Information Architecture Documentation [ pdf 1.3 MB ]

FX Data Standards [ pdf 981.4 kB ]

FX Technical Management Strategy [ pdf 1.3 MB ]

FX Technical Architecture Documentation [ pdf 3.3 MB ]

FX Technology Standards [ pdf 339.9 kB ]

FX Design and Implementation Management Standards [ pdf 848.6 kB ]

FX Enterprise Data Security Plan [ pdf 1.1 MB ]

FX Technology Standards Reference Model (TSRM) [ pdf 97.7 kB ]

FX Technology Standards Reference Guide (TSRG) [ 57.5 kB ]

Statewide Medicaid Managed Care (SMMC) Program Style Guide [ pdf 216.7 kB ]

Contact Centers 2018-2020 Volumes vF [ excel 45.7 kB ]

Call Complexity Volume Data v.031221F [ excel 645 kB ]

AHCA Contract No.MED037 Amendment No.57 [ pdf 880.6 kB ]

Enrollment Broker (EB) Turnover Plan [ pdf 333.9 kB ]

FX UOC Persona Descriptions [ pdf 238.1 kB ]

FX UOC Customer Experience Blueprint Sample [ pdf 399.3 kB ]

FX UOC Customer Journey Map Format-200 [ pdf 174 kB ]

FX UOC Requirements Inventory-300 [ 144.5 kB ]

FA Operational Procedures - Documentation Procedures Manual [ tar 7.2 MB ]

FA Operational Procedures - File Maintenance Operations Procedures Manual [ tar 823.2 kB ]

FA Operational Procedures - Mailroom Procedures Manual V8 [ tar 1.7 MB ]

EB Operational Procedures [ tar 10.2 MB ]

Background Screening (BGS) Operational Procedures [ tar 797.4 kB ]

Processes for Recipient Medicaid ID Cards [ word 25.7 kB ]

FX Interface Control Document Template [ pdf 340.8 kB ]

UOC ITCO List [ excel 22.1 kB ]

FX OCM Plan [ pdf 480.2 kB ]

AHCA Policy No.4004 Records Management [ pdf 498.2 kB ]

FX SEAS Artifact Management Standards-200 [ pdf 947.8 kB ]

FX SEAS Style and Writing Guide-100 [ word 2.8 MB ]

FX Template Schedule Assumptions and Constraints-100 [ word 109.7 kB ]

AHCA Internal Records Schedules [ pdf 74.2 kB ]

FX System UI Standards [ pdf 2 MB ]

Medicaid Cards Isssued by Month [ excel 19 kB ]

PBM Outbound Mail Volume Report 2020-2021.xlsx [ excel 23.3 kB ]