Florida’s Section 1915(b) Managed Care Waivers
This waiver provides non-emergency transportation services to eligible Medicaid recipients.
1915(b) Non-Emergency Transportation Waiver Renewal (7/1/2023 - 6/30/2025)
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998.5 kB
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Non-Emergency Transportation Waiver Renewal Document (4/1/2023 – 3/31/2025)
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841 kB
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1915(b)(4) - Non–Emergency Transportation Waiver (4/1/2021 – 3/31/2023)
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3.1 MB
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Contacts for Capitated Non-Emergency Transportation (CNET) Vendors
This program is for recipients who are not required to enroll in managed care to obtain services.
Modivcare Solutions. LLC
Website: www.modivcare.com
Recipients Customer Service Line: 1-866-726-1457
Recipients Ride Assistance Line: 1-866-726-1458
Potential Providers: https://www.modivcare.com/transportation-providers-contact-us/
Medical Transportation Management (MTM), Inc.
Website for FL: https://www.mtm-inc.net/floridaffs/
Intake/Escalation line: 1-844-239-5974
Complaint Line: 1-866-436-0457
Potential Providers: https://www.mtm-inc.net/
