A new and improved online abuse reporting tool for the Florida Department of Children and Families' Florida Abuse Hotline is now available at https://www.myflfamilies.com/services/abuse/abuse-hotline.
The Complaint Administration Unit receives and processes complaints about the quality of care provided in Florida's health care facilities.
If you wish to file a complaint against a licensed health care facility regulated by the Agency for Health Care Administration, please contact us at 1-888-419-3456 / 800-955-8771 Florida Relay Service (TDD number) or use our Licensed Health Care Facility Complaint Form.
To file a complaint against an unlicensed health care facility, please contact us at 1-888-419-3456 / 800-955-8771 Florida Relay Service (TDD number) or submit an Unlicensed Health Care Facility Complaint Form.
You may find additional information in our Helpful Links section.
