Recipient and Provider Assistance
Medicaid Helpline
Have questions about Florida Medicaid? Please call the Medicaid Help Line at 1-877-254-1055 (TDD 1-866-467-4970). Staff are available to help you Monday through Friday, 8:00am to 5:00pm EST.
Recipient Support
The Bureau of Recipient and Provider Assistance is responsible for the development, coordination and oversight of recipient facing operations performed by Florida Medicaid.
Provider Services
The Bureau of Recipient and Provider Assistance is responsible for coordinating with the Bureau of Fiscal Agent Operations on the development and oversight of provider services conducted by Florida Medicaid.
Submit a Medicaid Complaint
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