Medicaid Fiscal Agent
Florida Medicaid currently has a
contract
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3.6 MB
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with DXC Technology (DXC) to serve as the state's fiscal agent. Some of the fiscal agent functions include: enroll providers, process Medicaid claims, issue payments, and provide call center support to providers for claims and provider enrollment inquiries. General provider and recipient information can be found on Florida Medicaid's Web Portal. For provider specific information, visit the Provider Web Portal and for recipient specific information, visit the Recipient Web Portal.
| Automated Voice Response System (AVRS) | 800-239-7560 (24 hours) | |
| Pharmacy Benefit Manager (PBM) | Magellan | 877-553-7481 8 AM - 8 PM ET – Monday - Friday Medicaid Ombudsman live phone 7 AM - 7 PM ET – Monday - Friday (voice mail after hours) # 866-490-1901 |
| Electronic Claims Submission (ECS) Services | Electronic Data Interchange (EDI) | 866-586-0961 (8am - 5pm ET) |
| Provider Relations Services | Provider Enrollment | 800-289-7799 - Option 4 (8am - 5pm ET) |
| Web Portal Password Reset | 800-289-7799 - Option 5 (7:30am - 6pm ET) | |
| Provider Services Contact Center | 800-289-7799 - Option 7 (7am-6pm ET) | |
| Provider Field Services | 800-289-7799 - Option 7 (7am - 6pm ET) |
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Medicaid Management Information System/Decision,
Support System/Fiscal Agent Services, Procurement,
Request for Proposal, AHCA RFP 0514, Issued March 3, 2005
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3.5 MB
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Medicaid Management Information System/Decision, Support System/Fiscal Agent Services, Procurement Request for Proposal,
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AHCA RFP 0514,
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531.3 kB
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Issued March 3, 2005, Addendum 1
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Questions
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163 kB
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