Florida State flag

An official website of the Florida State government.

Florida Long-Term Care Partnership Program Resources and Links

State of Florida

  • Questions about Florida Medicaid eligibility:
    The Department of Children and Families
    1 (866) 762-2237 toll-free
    https://www.myflfamilies.com/medicaid
  • Questions about Florida long term care policies or certificates, or Florida Long Term Care Partnership policies or certificates:
    Florida Office of Insurance Regulation, Life & Health, Product Review
    (850) 413-3152
    https://www.floir.com/
  • General Questions About Health Insurance Needs (including Medicare):
    SHINE (Serving Health Insurance Needs of Elders Program), The Department of Elder Affairs
    1 (800) 963-5337 toll-free
    https://www.floridashine.org/
    [email protected]
  • Questions about Insurance Companies and Agents (information, concerns or complaints):
    The Department of Financial Services, Division of Consumer Services
    1 (877) 693-5236, toll-free in Florida, and
    (850) 413-3089 from out of state
    https://www.myFloridaCFO.com

Federal

  • Centers for Medicare and Medicaid Services
    Information on long term care, steps to choosing long term care, types of long term care, paying for long term care, and links to other websites with long term care information: https://longtermcare.gov/

Disclaimer 

References to products, services or other companies does not constitute an endorsement or recommendation by the State of Florida Agency for Health Care Administration.  Purchase of a partnership policy does not guarantee eligibility for Medicaid.