Background Screening

The Background Screening Unit

The Background Screening Unit processes screening results for Florida health care providers currently licensed by the Agency for Health Care Administration. Processing includes determining eligibility and evaluating applications for exemption. The Unit is also responsible for maintaining and administering the Care Provider Background Screening Clearinghouse.

Understanding The Background Screening Process

Background screenings are required for individuals working in AHCA-licensed facilities and Medicaid Provider Enrollment to ensure the safety and well-being of the population they serve.

This process involves:
•    A Level 2 fingerprint-based background check initiated through the Clearinghouse.
•    Submitting fingerprints and having a photo taken by an approved Livescan service provider.
•    Receiving an eligibility determination before starting employment in a regulated facility.

Clearinghouse Results Website

For approved providers, or providers requesting access, please visit the Clearinghouse Results Website. 
 

Need Assistance? Contact Us

To ensure a timely response to your background screening and Clearinghouse questions, please only use the contact methods below:
•    Phone: Call 850-412-4503 for immediate assistance.
•    Email: If you are unable to call, email your questions to bgscreen@ahca.myflorida.com.
•    Fax: Fax necessary documents to (850) 487-0470.

Please Note: Calling other AHCA numbers or areas not listed above may delay providing you with a response. Direct all background screening inquiries to the contact information above to receive the fastest service.