Patient Safety Culture Survey (PSCS)

The Agency for Health Care Administration was legislatively tasked with implementing the Patient Safety Culture Survey for all Florida Hospitals and Ambulatory Surgical Centers.  Patient Safety Culture is the collective beliefs, values, and norms shared by a healthcare organization or facility that support and promote patient safety. Patient safety culture can be measured by determining which overall behaviors and norms are rewarded, supported, expected, and accepted within a health care organization or facility. In accordance with s.  408.05(3)(d)(1) F.S., the Agency has developed a PSCS process, designed an informational webpage, developed a system application, and has successfully promulgated rule 59A-35.115, Patient Safety Surveys. Each facility’s required participation in this survey process is outlined in s. 395.1012(4) F.S.  The Agency encourages each facility to evaluate the results generated from the surveys to assess the current status of patient safety culture, identify strengths and areas of needed improvement, provide a higher quality of care, and increase accountability within the health care facilities. The survey data findings will be published as available in accordance with Section 408.05(3)(d)3., F.S.

PSCS Registration

Registration Link

PSCS Educational Training Webinars

*Register for the upcoming PSCS Educational Session by following this link:  PSCS Educational Session Registration Link

Previous Training Sessions

03/12/2025 Training Session
02/12/2025 Training Session
01/15/2025 Training Session
12/19/2024 Training Session

PSCS Tutorials

Registration Tutorial [ 266.2 kB ]
PSCS Submission Tutorial [ 325.3 kB ]

PSCS Data Entry Tool Guides

Ambulatory Surgical Center Data Entry Tool Guide [ 71.9 kB ]
Hospital Data Entry Tool Guide [ 72.8 kB ]

*FACILITY REGISTRATION WILL NOT BE MADE AVAILABLE UNTIL JANUARY 2025*